Terms of Service

Welcome to AllOne Therapy. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using AllOne Therapy, you agree to these Terms. If you do not agree, please do not use our services.

1. Acceptance of Terms

By using our website and services, you agree to comply with and be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.

2. Services

AllOne Therapy provides online mental health counseling services through licensed therapists. Our services include individual therapy, couples therapy, family therapy, and specialized therapy for various mental health issues.

3. Eligibility

You must be at least 18 years old to use our services. By using AllOne Therapy, you represent and warrant that you meet this age requirement.

4. Account Registration

To use our services, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

5. Use of Services

  • Compliance: You agree to use our services in compliance with all applicable laws and regulations.
  • Prohibited Conduct: You agree not to:
    • Use the services for any unlawful purpose.
    • Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity.
    • Interfere with or disrupt the operation of the services or servers or networks connected to the services.
    • Transmit any viruses, worms, defects, Trojan horses, or other items of a destructive nature.

6. Fees and Payments

  • Fees: You agree to pay all fees for services you purchase through AllOne Therapy in accordance with the pricing and payment terms presented to you at the time of purchase.
  • Payment Methods: We accept various payment methods, including credit cards and insurance. You agree to provide accurate payment information and authorize us to charge your payment method.
  • Refunds: AllOne Therapy does not offer refunds for completed sessions. However, if you have any issues with our services, please contact our support team.

7. Insurance

If you use insurance to pay for our services, you are responsible for verifying that your insurance plan covers the services provided by AllOne Therapy. We will handle the claims process, but you are responsible for any copayments, deductibles, or out-of-pocket expenses.

8. Cancellation Policy

You may cancel or reschedule a session by providing at least 24 hours’ notice. If you cancel with less than 24 hours’ notice, you may be charged a cancellation fee. Repeated cancellations may result in the termination of your account.

9. Privacy

Your privacy is important to us. Our use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Intellectual Property

All content, trademarks, service marks, and logos on our website are the property of AllOne Therapy or its licensors and are protected by intellectual property laws. You agree not to use, reproduce, or distribute any content without our prior written permission.

11. Disclaimer of Warranties

AllOne Therapy provides services on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the availability, reliability, or suitability of our services for any purpose.

12. Limitation of Liability

To the maximum extent permitted by law, AllOne Therapy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

13. Indemnification

You agree to indemnify, defend, and hold harmless AllOne Therapy and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or in any way connected with your use of our services or your violation of these Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which AllOne Therapy operates, without regard to its conflict of laws principles.

15. Dispute Resolution

Any disputes arising out of or relating to these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the jurisdiction where AllOne Therapy operates.

16. Changes to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

17. Contact Us

If you have any questions or concerns about these Terms or our services, please contact us at:

Thank you for trusting AllOne Therapy. We are committed to providing you with high-quality, accessible mental health care.