Privacy Policy

Welcome to AllOne Therapy’s Privacy Policy page. Your privacy is of utmost importance to us. This policy outlines how we collect, use, and protect your personal information when you use our services. By accessing AllOne Therapy’s website and services, you agree to the practices described in this policy.

Information We Collect

Personal Information:

  • Account Information: When you create an account, we collect your name, email address, phone number, and other contact details.
  • Therapy Intake Information: This includes information about your mental health history, current issues, and any other relevant details to help us provide the best care.
  • Payment Information: We collect payment details such as credit card information or insurance details to process payments and verify coverage.

Usage Information:

  • Log Data: We collect information about your use of our website, including your IP address, browser type, and access times.
  • Cookies: We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

How We Use Your Information

  • Providing Services: We use your personal information to deliver our therapy services, match you with a suitable therapist, and manage your therapy sessions.
  • Payment Processing: We use payment information to process transactions, verify insurance coverage, and handle billing.
  • Communication: We may use your contact information to send you updates, appointment reminders, and respond to your inquiries.
  • Improving Services: We analyze usage data to improve our website and services, ensuring a better experience for our users.
  • Legal Compliance: We may use and disclose your information as required by law or to comply with legal processes.

How We Protect Your Information

  • Security Measures: We implement advanced security measures, including encryption and secure servers, to protect your personal information from unauthorized access, alteration, or disclosure.
  • Confidentiality: All therapy sessions are conducted via our secure, HIPAA-compliant platform to ensure your privacy and confidentiality.
  • Access Control: Access to your personal information is restricted to authorized personnel only, and we ensure they are trained on privacy and data protection.

Sharing Your Information

  • With Your Consent: We will share your personal information with third parties only with your explicit consent.
  • Service Providers: We may share information with trusted service providers who assist us in operating our website and delivering services, under strict confidentiality agreements.
  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of AllOne Therapy, our users, or others.

Your Rights

  • Access and Correction: You have the right to access and update your personal information at any time by logging into your account or contacting us.
  • Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Deletion: You may request the deletion of your personal information, subject to certain legal and contractual restrictions.
  • Objection: You have the right to object to the processing of your personal information under certain circumstances.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Thank you for trusting AllOne Therapy with your mental health care. We are committed to protecting your privacy and ensuring a safe and secure experience.